QUICK ANSWER
Separate dock supply from robot-side flow.
Start with one manual mop-wash cycle. If no water moves at the dock, check the clean-water tank and dock-side supply first.

INTERACTIVE DIAGNOSIS
Find where water stops
STEP 1 OF 3
Does a manual mop-wash cycle move water in the dock?
Do not force water through internal lines
If the tank is recognized but no water moves after normal cleaning and reseating, stop before opening sealed pump or hose assemblies.
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