MODEL HUB · DREAME
X40 Ultra troubleshooting
Start with the exact symptom and work from visible, reversible checks toward deeper faults. Avoid opening the robot or powered base until simple charging, dock and sensor checks have been ruled out.
DIAGNOSTIC GUIDES
What is your X40 Ultra doing?
2 published guides
X40 ULTRA · GUIDE 01Not Charging
The robot reaches the base but charging does not begin, disconnects, or the battery percentage does not rise.
7 checks · 10 minX40 ULTRA · GUIDE 02Docking Failed
The robot cannot find the station, repeatedly backs in and out, or gives up during the final docking approach.
8 checks · 12 minStart with charging and docking symptoms separately
“Will not charge” and “will not return to the dock” can look similar, but one points first to power and contact, while the other can involve dock placement, navigation or alignment.