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BRAND TROUBLESHOOTING
Roborock troubleshooting
Choose your model to find model-specific diagnostics, error explanations and safe fixes.
MODELS
Choose your Roborock
Start with the exact model whenever possible.
Q Revo
Auto-empty · Mop washing · Water refill
8 troubleshooting guidesS8
VibraRise mopping · Reactive obstacle avoidance
5 troubleshooting guidesS8 Pro Ultra
All-in-one dock · Mop washing
Guides coming soonS7
Sonic mopping · Auto-lift mop
Guides coming soonCOMMON PROBLEMS
Diagnose by symptom
Water & mopping
Dry mop pads, no water, washing problems.
Charging
Docking, contacts and charging errors.
Dock station
Emptying, washing and dock status issues.
Error codes
Understand alerts before replacing parts.