MODEL HUB · ROBOROCK
Q Revo troubleshooting
Find the symptom first. Each guide starts with safe checks and narrows the likely cause before deeper repair.
DIAGNOSTIC GUIDES
What is your Q Revo doing?
8 priority problems
Q REVO · GUIDE 01Mop Pads Not Getting Wet
Mops stay dry during cleaning or after leaving the dock.
8 causes · 10 minQ REVO · GUIDE 02Not Dispensing Water
Water is available but the mopping system is not supplying it.
7 causes · 12 minQ REVO · GUIDE 03Dirty Water Not Pumping
Used water remains in the cleaning tray after mop washing.
7 causes · 12 minQ REVO · GUIDE 04Dock Not Washing Mops
Robot docks correctly but mop washing does not begin.
6 causes · 8 minQ REVO · GUIDE 05Not Charging
Robot reaches the dock but battery does not begin charging.
5 causes · 6 minQ REVO · GUIDE 06Auto-Empty Not Working
Dust remains in the robot after it returns to the dock.
6 checks · 7 minQ REVO · GUIDE 07Cannot Find Dock
Robot searches for the dock or returns to its starting point.
6 checks · 9 minQ REVO · GUIDE 08Dock Light Is Red
Understand the dock warning before resetting anything.
4 checks · 5 minUse the exact symptom
“Mops are dry” and “dirty water is not pumping” can look like the same dock problem, but they lead to different diagnostic paths.