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ROOMBAJ7CHARGING

Roomba j7 Not Charging

Use this guide when the j7 is on the Home Base or Clean Base but battery level does not rise or charging stops unexpectedly.

5–8 min No tools first Safe checks only
QUICK ANSWER

Start with dock power, then clean the contacts.

iRobot’s charging guidance repeatedly identifies charging-contact maintenance and correct dock power as first-line checks before battery replacement.

Robot vacuum on charging dock with charging contacts and power path highlighted
Visual check: the robot should sit squarely so both charging contacts meet evenly. Inspect both contact surfaces before assuming battery failure.
INTERACTIVE DIAGNOSIS

Find why charging will not start

STEP 1 OF 2

Does the dock appear powered and connected to a working outlet?

Check the cable connection and base behavior before cleaning anything.

Stop before opening powered components

If clean contacts and verified dock power do not restore charging, use service instead of opening the dock electronics or battery enclosure.

KEEP DIAGNOSING

Related guides

Not Emptying Bin

Diagnose Clean Base evacuation.

Bin Is Full Warning

Clean and check full-bin sensing.

Mapping Problems

Improve Smart Map accuracy.

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