T20 OMNI troubleshooting
Start with the exact symptom. These guides separate routine network, tank, tray, dock and sensor checks from faults that need service.
What is your T20 OMNI doing?
9 priority problems
The T20 searches for the OMNI Station or cannot complete its return.
7 checks · 10 minThe robot finds the station but backs out or cannot complete final docking.
6 checks · 8 minThe robot is docked but the battery does not begin charging.
6 checks · 8 minECOVACS HOME cannot complete pairing or the robot will not join the home network.
5 checks · 8 minThe station has water but the wash system does not receive clean water.
6 checks · 10 minThe T20 mops with dry or barely damp pads.
6 checks · 8 minWaste water remains in the cleaning sink or does not reach the waste tank.
7 checks · 10 minDust is not evacuated or the station does not detect the dust bag.
6 checks · 8 minThe station washes the pads but hot-water cleaning does not operate as expected.
5 checks · 7 min